Customer Service
What is Insurance Fraud?
In the simplest terms, insurance fraud is the act of deceiving or misrepresenting material information for the purposes of profiting from the benefits of an insurance policy. Acts of insurance fraud may range from submitting inflated estimates of damages on a legitimate loss to committing arson for the purposes of collecting insurance proceeds. Other examples of insurance fraud include staged accidents, submitting claims for items that were not damaged in a loss, and withholding material information when applying for an insurance policy or when submitting a claim.
Who are the Victims of Insurance Fraud?
All honest policyholders are the victims of this crime. Although the actual annual cost of insurance fraud is not known, estimates suggest that it is the second largest economic crime in the United States, exceeded only by tax evasion. Unfortunately, this cost is passed on to the general public in the form of increased insurance premiums.
What is the Donegal Insurance Group Doing to Combat Fraud?
The Donegal Insurance Group is taking a very active role in the fight against insurance fraud. We have implemented our own in-house Special Investigation Unit which includes trained professionals who work closely with law enforcement officials to investigate suspected fraudulent insurance activities and prosecute individuals involved.
How Can I Help Stop Insurance Fraud?
We need your help to stop this crime. If you suspect an individual is committing insurance fraud, please contact our Special Investigation Unit by calling our toll-free number 1-800-877-0600. Remember, insurance fraud increases the cost of insurance for everyone, which means that the real victim of insurance crime is you!
